Appointments

A customer asks for Tuesday at seven. It is booked before they put the phone down.

Why Jabee keeps the diary

Most businesses here run a paper book, and the ones with a calendar have one that says when somebody is busy rather than when they are bookable. Those are different facts, and only the second one can answer a customer.

So you set when you take appointments, how long one is, and how many can run at once. Jabee books against that.

The calendar is an output rather than an input. Every confirmation carries an .ics attachment, and there is a feed you subscribe to from Google Calendar, Apple Calendar or Outlook, so the bookings appear wherever you already look.

Setting it up

Under Setup → Diary: your hours per day, the length of a slot, how many can overlap, and how far ahead somebody can book. Then add an intent for booking and say what you need collected, usually a name, a time and how many people.

What the customer experiences

They say what they want in their own words. Jabee reads several details from one message, so "Tuesday at 7, four of us" fills three fields at once. If a time has gone, it says so and offers what is actually free rather than asking them to guess again.

The confirmation names the time in your business's timezone and carries the .ics.

Where they show up

On the Diary screen in the dashboard, in the calendar you subscribed with, and in the conversation itself. The owner gets an alert for each one.

What it does not do

It does not take payment, and it does not read your existing calendar to work out availability. If you need either, say so by email, because what people actually ask for here is the thing worth building.

Questions